I may sound like a disgruntled patron but pull aside a current employee or two and they will support the view I've shared. My win loss statement shows me upside down by thousands and I can't remember the last time the machines paid out a medium size jackpot (oh maybe I do, when it was the Hard Rock). I wouldn't even mind that if the machines would actually enable a good payout every so often. I am a platinum member which according to them is 2nd highest yet I receive $5 of freeplay. A domestic bottle is $5 and liquor will run you $10. They increased beverage prices and eliminated all food credits. Everyone realizes the pandemic would affect business but MGM seems to have taken this as an opportunity to gouge it's patrons. ![]() ![]() MGM has done everything possible to turn customers toward their Casino competition in downtown Cleveland.
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